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Asset Management Intern

FlexGen is a leading energy storage solutions (ESS) technology company. Leveraging our best-in-class energy management software and power electronics, and backed by Apollo Global Management, Altira Group, General Electric, Caterpillar, FlexGen delivers innovative solar + storage, microgrid, and hybrid power solutions globally. We are changing how energy partners think about energy storage and partnering with the most technically and commercially demanding utilities, government agencies, and industrial companies in the world.

Major Job Responsibilities:
• Maintain and build relationships with customers post-commissioning and drive customer operational success
• Oversee and monitor all contractual requirements of long-term service agreements, and work with a cross-functional team to deliver on requirements
• Manage project reporting, including budget planning and open for assigned sites
• Support field engineers, remote operators, and analysts to quickly resolve project issues.
• Collaborate with the Business Development team to define and develop future LTSA contracts
• Work with the Product Lifecycle Team, Service Team, and Data Analysis team to drive future software and hardware product improvements based on customer feedback and actual use cases

Minimum of Junior year in engineering or related technical field
• Some work experience in a similar role or industry preferred
• Familiarity with Linux
• Experience with customer management
• Experience with CMMS (Computerized Maintenance Management) Tools. (Salesforce Service Cloud) a huge plus
• Experience with or ability to learn various monitoring / analytics / SCADA tools
• Prior customer service / support roles
• Experience with renewable energy (solar, wind, and battery), industrial communications, and the building blocks/equipment associated is a plus
• Some familiarity with electrical single-line diagrams, mechanical drawings, and network diagrams.
• A track record of demonstrating a sense of urgency and a history of taking ownership of tasks/responsibilities
• Ability to effectively communicate in formal and informal settings, both internal and customer-related
• Ability to work cross-functionally with Sales, Services, Procurement, and Software teams.
• Exceptional customer service and conflict resolution skills
• No fear of the command line

If you have cool side projects on your resume, make sure you link that. We love that.

FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.