Program Management/ Process Improvement CAO Co-Op Spring 2022
About MassDOT:
An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure.
MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.
MassDOT’s divisions include: Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization.
MassDOT’s goal is to provide employees with greater flexibility in when and where they work while continuing to execute MassDOT’s Safety and Customer Service Mission. Furthermore, MassDOT will be doing our part to lead by example in reducing congestion and greenhouse gas emissions by minimizing overall workplace commuting travel during peak hours through telework and schedule flexibility.
This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed.
Position Summary:
The Program Management Co-op is responsible for analyzing, managing, and reporting for the MassDOT Future of Work (FoW) Project for the Chief Administrative Officer. The Future Of Work initiative is a statewide effort to develop Massachusetts into a better place to live, work, and raise a family. By implementing more flexible work models for state employees and transforming the Commonwealth's approach to serving and interacting with its residents by establishing standards, requirements, and resources for office space, technology, and workforce policies across the Executive Branch agencies. The Program Management Co-op is accountable for working with the executive team, the Future of Work Project managers and other Future of work steering committee members across the agency to help manage multiple projects and workstreams and analyze and make business recommendations process improvement. The position will be responsible for managing and supporting new and ongoing research, policy, and analysis projects. They will assist manage logistics and timelines, research policies and practices, write progress reports, document processes, and manage calendars and day-to-day relationships with both internal and external partners.
Duties and Responsibilities:
- Gain familiarity with a broad range of FoW projects in various stages of progress; get a thorough understanding of the goals, the activities to be undertaken, project timelines, and the steps needed to move through the project stages.
- Develop, communicate, and manage work-flow processes for FoW projects to provide cohesion among Projects and internal and external partners. Manage the programmatic processes as defined for each project, including timelines, deliverables and accountability for all participants and staff involved.
- Create, organize, and maintain administrative files and databases, including document management, data entry and maintenance as needed. Keep ongoing and accurate records of project data and documents. Collaborate across teams to ensure systems for communication and file documentation are up to date and accurate at all times
- Participate in team meetings, staff meetings, organization events and other duties as necessary
Skills and Qualifications:
- Ability to work in a fast paced, deadline-oriented environment, with multiple competing priorities/projects.
- Strong project management skills.
- Ability to work effectively in a small and collaborative team environment.
- Solution-oriented attitude, with excellent time management and organizational skills; strong attention to detail.
- Proficient with Microsoft Office applications: Familiarity with Vizio, Microsoft project, and Asana
- Ability to work on matters of a sensitive and confidential nature
- Basic graphic design skills
- Graduate Student preferred.
Qualifications
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements:
Must be enrolled in a full-time Master's or bachelor's degree program for Spring 2022.
All job applications must be submitted online through MassCareers to be considered.
· For questions regarding the job posting, email alaina.seitz@dot.state.ma.us.
· For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
· For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Heather Ulesoo – (617) 851-9447.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.