Global Customer Experience - Design Summer Internship
About GM
There’s never been a more exciting time to work for General Motors.
To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won’t happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.
Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.
Job Description
This is a remote position, the selected candidate can reside and perform the work from anywhere within the United States.
2021 Spring/Summer Internship – Design
At GM, we earn customers for life. We have a culture of building brands that inspire passion and loyalty. Therefore we've created a new group. This is an exciting area that is functioning as a startup but with the stability of a 100+ year old company.
About Customer Experience: Global Customer Experience (CX) organization to focus on delivering world-class experiences to our customers. The mission of CX organization is to design and build digital products, services, and experiences for General Motors customers globally. The group will accomplish this mission by bringing together customer, brand, and competitor insights from across the enterprise and using them to design, prioritize, and build the best enterprise-wide solutions.
There are variety of areas within CX and your summer internship can be based on your interest, qualifications and best fit for the business.
CX Design – where there are opportunities as a User Researcher to work with a team to design products for the next generation of the GM ownership experience. Or a Visual Designer where responsibilities are in designing for our future product line. Or lastly, a Product Designer to work with passionate and hardworking team of designers.
Additional Job Description
Qualifications:
- Currently pursuing a Bachelor’s degree in one of the following areas: Industrial Design, User Design/Experience, or Graphic Design/Arts
- Must have a minimum of a 3.0 cumulative GPA on a 4.0 scale
- Able to work full-time, 40 hours per week
- Must be Sophomore standing or higher
- Ability to work in ambiguous situations
- Shown capability to collaborate with different people and groups to gain trust and hit program objectives
- Demonstrated learning agility
Desired Skills:
- Outstanding interpersonal and relationship management skills to effectively collaborate with varying levels of the organization as needed
- Excellent written and verbal communication skills with the ability to distill complex subjects to a wider audience
- Emerging partnership and collaboration skills and ability to learn from and share knowledge with co-workers in a fast-paced environment
- High level of integrity, ability to deal with ambiguity, take initiative/self-directed
- Evidence of strong character with integrity, honesty, accountability and trust
- Consistently demonstrates innovative thinking that is customer-centric
PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.
This is a remote position, the selected candidate can reside and perform the work from anywhere within the United States.
The median level of the monthly salary compensation for this role is $4500 dependent upon class status and degree. Benefit options are not available for this role.
Apply at:
https://search-careers.gm.com/job/GENEA0084JR000025665ENUS/Global-Customer-Experience-Design-Internship
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.