Information Technology Intern

·        Maintain current SCCM systems environment for an enterprise organization

·        Implement software package and OS Image development, testing, deployment, and issue tracking

·        Analyze the current enterprise configuration management implementation and provide a status report before and after remediation actions are engineered

·        Analyze SCCM log files, provide patch management support, and implement off‐hours maintenance windows

·        Interpret a customer’s description of a problem and determine possible solutions

·        Educate and train customers in the use of the system installed

·        Coordinate with hardware and software vendors to troubleshoot problems

o   Create and maintain detailed documentation on procedures for all systems

·        Currently pursuing a Bachelor’s degree in Information Technology, Computer Engineering, Computer Science or related field

·        GPA of 3.0 or greater

·        Eligible to obtain a US Government Security Clearance

Preferred Skills: 

·        Ability to communicate ideas in both technical and user-friendly language

·        Highly self-motivated and directed, with keen attention to detail

·        Proven analytical and creative problem-solving abilities

·        Able to prioritize and execute tasks in a high-pressure environment

·        Strong customer service orientation

·        Ability to work in a team oriented, collaborative environment

·        Knowledge of Desktop Operating System Deployment processes, Windows 7 and 10 image development, and software/application packaging