Information Technology (New Grad)
Job Description:
- Maintain current SCCM systems environment for an enterprise organization
- Implement software package and OS Image development, testing, deployment, and issue tracking
- Analyze the current enterprise configuration management implementation and provide a status report before and after remediation actions are engineered
- Analyze SCCM log files, provide patch management support, and implement off‐hours maintenance windows
- Interpret a customer’s description of a problem and determine possible solutions
- Educate and train customers in the use of the system installed
- Coordinate with hardware and software vendors to troubleshoot problems
- Create and maintain detailed documentation on procedures for all systems
Qualifications:
- Bachelor’s degree in Information Technology, Computer Engineering, Computer Science or related field
- GPA of 3.0 or greater
Preferred Skills:
- Ability to communicate ideas in both technical and user-friendly language
- Highly self-motivated and directed, with keen attention to detail
- Proven analytical and creative problem-solving abilities
- Able to prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Ability to work in a team oriented, collaborative environment
- Knowledge of Desktop Operating System Deployment processes, Windows 7 and 10 image development, and software/application packaging